TECH GROUP REMOTE MESSAGING SESSION

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Remote Messaging Session

What's Remote Messaging and How Do I Use It?

Use your web site for clients to exchange real-time information or inquires. By setting up a remote messaging session, you can listen and respond to questions and comments about your products and services via remote messaging.

Once you set up a remote session, you will instantly receive messages that people send from within your web site session, and any message you send from your remote messaging program will show up in your web site for all to see.

As an added bonus, we consider any user who is "actively" logged into messaging session to be "online", meaning your web site gains visibility amongst search results whenever your Messaging Session is active on your web site.

Guidelines remote messaging

This is a live session and when asked to monitor this page you have established contact with a new user ask the following questions:

• Ask user to change their Name ID ( use the name field and change button)
  

• Enter messages (when done use the submit button)
  

• Ask user if they would be interested in receiving a followupn e-mail from online convesation
  

• Ask user for a contact number
  

• Always say thank you for visiting our website
  

• Complete interaction by saying " bye" or " Loging off"
  

Remote Messaging Access

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